Career Page

Monitored SOC alert queues and executed playbooks to triage alerts and identify escalation paths
Correlated evidence across Splunk, Microsoft Defender for Endpoint, ExtraHop, Infoblox, Duo Admin, enterprise asset inventory, and user identity directory to scope activity and support investigations
Documented findings in ServiceNow tickets and refined playbooks to improve consistency and escalation workflows

Supported systems administrators in maintaining enterprise-style lab infrastructure, including virtualized environments (VMware/Proxmox) for cybersecurity coursework and research
Provisioned and troubleshot Windows/Linux lab systems and network connectivity issues, documenting root cause and resolution steps for follow-up
Assisted with patching and baseline configuration checks using a documented checklist

Identified communication gaps, developed a whiteboard tracking system, and drove adoption across departments to streamline daily stock rotations
Analyzed donor behavior using statistical tests (Chi-square, Kruskal-Wallis, logistic regression) to identify trends in donor retention, campaign performance, and new donor acquisition
Presented key findings via presentations and data reports to stakeholders, helping optimize fundraising strategy through data-driven insights

Led low-waste initiatives by creating perishables laveling strategy which minimized food spooilage and waste ratio to 3.21%; efforts contributed to being 1st in the San Antonio region for compost output
Identified communication gaps, developed a whiteboard tracking system, and drove adoption across departments to streamline daily stock rotations

Led a 12–14 person RowdyHacks & ACM media team; built an end-to-end content workflow (plan → brief → review → publish) that cut turnaround time by 40% and drove a +320% lift in engagement and +21.6% in follower growth semester-over-semester
Implemented and standardized programs/services for team communication, collaboration, and asset sharing, reinforcing brand consistency and improving on-time delivery across channels

Experience